Frequently Asked Questions

Yes — Goal Moments operates under a valid sports‑betting licence issued by the Curacao Gaming Control Board and is subject to regular audits by independent testing agencies. The licence number is displayed in the footer of our site, and you can verify its status on the regulator’s public register. We adhere to strict anti‑money‑laundering (AML) and responsible‑gaming standards required by the licence.

Goal Moments offers pre‑match and live markets on all 2026 World Cup games, including moneyline (1X2), Asian handicap, over/under totals, correct‑score, and multi‑leg accumulators. You can also place first‑goalscorer, total goals by team, and special prop bets such as “player to be sent off”. All markets are available through our desktop site and mobile app, with real‑time odds updates.

Our odds are generated by a blend of statistical models that crunch team form, head‑to‑head records, player injuries, and historical World‑Cup performance, plus market‑derived lines from leading liquidity providers. The implied probability of each outcome is adjusted by a built‑in margin (commonly called “juice”) that ensures the book’s edge while keeping odds competitive. The final odds are cross‑checked by our trading team and released shortly after the official match schedule is announced.

To withdraw funds you must complete a quick KYC check by uploading a clear photo of a government‑issued ID (passport, driver’s licence or national ID) and a recent proof of address (utility bill or bank statement dated within three months). Our system flags any missing or illegible documents and will prompt you to re‑upload the required files before processing the withdrawal. All uploads are encrypted with TLS 1.3 and stored in a PCI‑compliant environment.

If a World Cup match is postponed before kick‑off, any single bets on that game are voided and the stake is returned to your account within 24 hours. For bets placed on a match that is abandoned after the start, the bet stands unless the official competition rules deem the result unfinished, in which case the bet is settled according to the governing body’s decision. Accumulator bets that contain a voided leg will have the leg removed and the remaining odds recalculated.

Goal Moments provides a suite of responsible‑gaming tools that you can activate from the “Account Settings” page, including daily, weekly or monthly deposit caps, loss limits, and session time‑out periods of 1 hour to 30 days. You can also set a self‑exclusion that blocks login for a minimum of six months, with the option to extend it indefinitely. All limit changes take effect immediately and cannot be overridden without contacting our support team, ensuring you stay in control of your gambling.